Conflict Resolution & Difficult Conversations
Learning outcomes: Manage disagreements professionally and resolve workplace tensions Books and materials: Included Estimated duration: 8 hours Pricing: USD 89.00
What You'll Learn
Module 1: Foundations of Conflict Resolution & Difficult Conversations
This module develops foundations and personal baseline for Conflict Resolution & Difficult Conversations, with emphasis on Manage Disagreements Professionally and Resolve Workplace Tensions.
3 lessons
Lesson 1: Core Concepts: Foundations and Personal Baseline
40mThis lesson focuses on foundations and personal baseline within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Lesson 2: Practical Workflow: Foundations and Personal Baseline
40mThis lesson focuses on foundations and personal baseline within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Lesson 3: Guided Practice and Review: Foundations and Personal Baseline
40mThis lesson focuses on foundations and personal baseline within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Module 2: Clarity, Structure, and Delivery: Manage Disagreements Professionally
This module develops clarity, structure, and delivery for Conflict Resolution & Difficult Conversations, with emphasis on Manage Disagreements Professionally and Resolve Workplace Tensions.
3 lessons
Lesson 1: Core Concepts: Clarity, Structure, and Delivery
40mThis lesson focuses on clarity, structure, and delivery within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Lesson 2: Practical Workflow: Clarity, Structure, and Delivery
40mThis lesson focuses on clarity, structure, and delivery within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Lesson 3: Guided Practice and Review: Clarity, Structure, and Delivery
40mThis lesson focuses on clarity, structure, and delivery within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Module 3: Listening, Feedback, and Presence
This module develops listening, feedback, and presence for Conflict Resolution & Difficult Conversations, with emphasis on Manage Disagreements Professionally and Resolve Workplace Tensions.
3 lessons
Lesson 1: Core Concepts: Listening, Feedback, and Presence
40mThis lesson focuses on listening, feedback, and presence within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Lesson 2: Practical Workflow: Listening, Feedback, and Presence
40mThis lesson focuses on listening, feedback, and presence within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Lesson 3: Guided Practice and Review: Listening, Feedback, and Presence
40mThis lesson focuses on listening, feedback, and presence within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Module 4: Applied Communication Scenarios
This module develops applied communication scenarios for Conflict Resolution & Difficult Conversations, with emphasis on Manage Disagreements Professionally and Resolve Workplace Tensions.
3 lessons
Lesson 1: Core Concepts: Applied Communication Scenarios
40mThis lesson focuses on applied communication scenarios within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Lesson 2: Practical Workflow: Applied Communication Scenarios
40mThis lesson focuses on applied communication scenarios within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Lesson 3: Guided Practice and Review: Applied Communication Scenarios
40mThis lesson focuses on applied communication scenarios within Conflict Resolution & Difficult Conversations. Learners connect core theory to practical expectations in Communication Skills, with emphasis on confident execution and measurable progress.
Enrollment
$89
Includes 12 lessons, learner enrollment, and access through the student account.